This Shipping Policy outlines the terms under which SPEEDAIR ships your packages within India and internationally. Please read this policy carefully before using our services.

1. Shipment Information:

You are responsible for providing accurate and complete information about your shipment, including:

• Sender and recipient addresses.
• Package dimensions and weight.
• Contents of the shipment (including any restrictions or special handling requirements)
• Declared value

SPEEDAIR reserves the right to refuse any shipment at our discretion, including those containing illegal or prohibited items.

2. Shipping Rates and Options:

SPEEDAIR offers various shipping options based on speed, budget, and specific needs. These options are displayed during the booking process, along with corresponding rates. Rates are subject to change without notice. Additional costs may apply for customs clearance, special handling, or other services.

3. Estimated Delivery Times:

Estimated delivery times are not guaranteed. We cannot guarantee specific delivery dates due to factors beyond our control such as:

• Customs clearance procedures
• Weather conditions
• Flight availability
• Local delivery processes

4. Tracking and Delivery:

Once your shipment is booked, you will receive a tracking number (depending on the opted service) to monitor its progress online. We will deliver your shipment to the recipient address provided during booking. If the recipient is unavailable, we may attempt to leave a notification or hold the shipment at a local depot for pickup.

5. Insurance:

We offer optional insurance for your shipment to protect against loss or damage. Please consult our customer service team for details and specific coverage options.

6. Prohibited Items:

SPEEDAIR does not accept shipments containing illegal or prohibited items, including:

• Dangerous goods
• Perishable goods
• Live animals
• Firearms and ammunition
• Narcotics and illegal drugs
• Counterfeit goods
• Any other items deemed restricted by relevant laws or regulations

7. Claims and Refunds:

In the event of lost or damaged packages, please contact our customer service team within 30 days of the expected delivery date to initiate a claim. Refunds will be processed following investigation and verification of the claim. The amount refunded will depend on the declared value of the shipment and the terms of the chosen shipping option.

8. Governing Law and Dispute Resolution:

This Shipping Policy shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms shall be subject to Ahmedabad jurisdiction.

9. Contact Us:

For any questions regarding our Shipping Policy, please contact our customer service team at info@SPEEDAIRglobal.com.